FAQS

FAQS-

Payment Information

Payments are facilitated by Paypal.

 

You may use your paypal account, credit card, or Venmo account to make a payment. Please note: You do not need to have a Paypal account to make a payment. I accept: Visa, Mastercard, Discover, and American Express. Paypal uses an encrypted payment portal so your payments are secure. Paypal does not share your financial details with me.

Buyers outside of the states of California and Kansas may need to pay a Use Tax for this purchase in their home state. Please check with your state's tax authority to determine if this applies to you.

NO RETURNS ACCEPTED.

Packaging/Shipping Information

Due to printings delays, artwork may take 5-10 business days to ship. We appreciate your patience.

Packaging

Originals: Original stretched canvas artworks sized 16"x20" will be securely packaged in a box. Originals canvas artworks larger than 16"x20" will be securely packaged in a box or gently rolled and securely packaged in a shipping tube (please email me before purchasing to confirm your preferred packaging and the complete shipping costs for your order at CBArtOrders@ gmail.com)

 

Limited Edition Prints: Limited Edition 100% cotton rag prints sized 18”x24” or larger will be wrapped with acid-free glassine paper, gently rolled and securely packaged in a shipping tube.

 

Open Edition Prints: Open Edition prints sized 18”x24” will be wrapped with packaging paper, gently rolled and securely packaged in a shipping tube. Open edition prints sized 12”x16” will be placed between foam boards and securely shipped in a large mailing envelope.

 

Shipping

To the Continental US:   Artwork is shipped to the continental United States via FedEx Ground with signature confirmation. Shipping costs are based on weight and zip code and are calculated during check-out. Purchases over $100 are also insured based on the purchase price of the item. Customer is responsible for shipping and insurance costs (if applicable).

To Alaska & Hawaii:  Artwork is shipped to Alaska and Hawaii via FedEx Air Mail with signature confirmation. Purchases over $100 are also insured based on the purchase price of the item. Shipping costs are based on weight and zip code and are calculated during check-out. Customer is responsible for shipping and insurance costs (if applicable).

Once the artwork has been shipped I will forward the FedEx tracking number.

I do not ship to P.O. boxes or internationally at this time.

 

Artist, artist website and its affiliates, subsidiaries, or third party licensors cannot be held liable in any way for damaged or destroyed artwork due to shipping or as a result of unpacking, handling or attempting to transport or frame the artwork after it has been received.

Handling / Framing Artwork

Great care needs to be taken when artwork is unpacked from the shipping material and containers so as to not damage the artwork. Original canvas artwork, Limited Edition archival paper and inks, and open prints are very delicate. Please do not touch the artwork with bare hands as the oil from your fingers and/or your fingernails can scratch and damage the artwork. To preserve the artwork, frame it behind glass (preferably UV protected), do not display it in direct sunlight, and keep it in a climate controlled room as extended exposure to extreme heat or cold may damage the artwork. Frames may be purchased at a frame store or online. It is recommended that Originals be handled by professionals only for framing and mounting purposes. I highly recommend taking my art pieces to your favorite local art frame expert. They are your best resource and can help you find the right colors and materials to frame and mount my artwork in your home

FAQ

Do you accept returns?

NO RETURNS ACCEPTED. Please contact me directly if you have any concerns about your order.

© 2017-2020 Celio Bordin. All Rights Reserved.  ALL IMAGES COPYRIGHTED and are the exclusive property of Celio Bordin.